Privacy policy.

Who we are.

Inardua Consulting Limited (“Inardua”, “we”, “us”) is the controller of the personal information described in this policy. We’re registered in England and Wales, company number 11403542, registered office Unit 1E Spillmans Court, Middle Spillmans, Rodborough, Stroud, Gloucestershire, GL5 3RU.

For any question about this policy or your information, get in touch through our Contact page.

What we collect.

• Information you give us. Your name, work email, organisation, job title and anything you write when you use our contact form or email us.
• Information about your visit. Pages viewed, how you arrived, device and browser type, approximate location and IP address. We collect this through cookies and similar technologies, and only where you’ve agreed to them. See our cookie policy.
• Business contact details. If we meet at an event or through a referral, the details you share with us.

We don’t intentionally collect special category data, and this website isn’t aimed at children.

How we use it, and why.

• To reply to your enquiry and arrange a conversation. Our legitimate interest in responding to you, or steps you’ve asked us to take before a contract.
• To send material you request and follow up on it. Our legitimate interest in developing business relationships. Any marketing email follows UK electronic marketing rules, and every one lets you opt out.
• To understand how the site is used and improve it. Your consent, given through our cookie banner.
• To keep the site secure and meet our legal obligations. Legitimate interest and legal obligation.

Who we share it with.

We don’t sell personal information. We share it only with service providers who process it for us, under contract:

• Webflow, which hosts this website.
• Salesforce, including Marketing Cloud Account Engagement, which manages enquiries and our email communications.

We may also disclose information where the law requires it, or to protect our rights.

International transfers.

Some of our service providers, and some of our own team, are outside the UK, including in the United States, Costa Rica and India. When information leaves the UK we protect it with recognised safeguards, such as the UK International Data Transfer Agreement or Addendum, or UK adequacy regulations, including the UK–US data bridge where it applies.

How long we keep it.

• Enquiries and contact records. Kept only as long as we need to handle your enquiry and any follow-up, unless we go on to work together.
• Marketing preferences. Until you opt out. After that we keep a short suppression record so we don’t contact you again.
• Analytics data. In line with the retention period set in our analytics tool.

Your rights.

Under UK data protection law you can ask to access, correct or delete your information, restrict or object to how we use it, or receive a copy to move elsewhere. Where we rely on your consent, you can withdraw it at any time. Contact us through our Contact page and we’ll respond within one month.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d welcome the chance to put it right first.

Changes to this policy.

We’ll post any changes on this page and update the date at the top.